Lay leaders play important roles in the life of the congregation. But while often gifted and trained in other vocations, lay leaders rarely receive training for their unique roles in the congregation. This results in quality leaders experiencing frustration while disappointing their professional church workers, other leaders, and congregational members. In worst case scenarios congregations suffer from a lack of trained leadership, unresolved conflict, apathy, and people leaving the church. In other words, the work of Christ and His message are weakened.